FAQ’s

Do you require a deposit when I drop off my car?
No, when you pick up your repaired vehicle, you will only have to pay your insurance deductible if applicable.

How do you receive payment from the insurance company?
Most people choose to have us deal directly with the insurance company for payment. By signing a power of attorney form, you can authorize us to accept payment from your insurance company directly. It’s hassle free. If you choose this option, the only money out of your pocket is the deductible required by your insurance provider. Of course, you certainly have the choice to pay for the repairs up-front and then receive reimbursement from your insurance company. We are glad to accommodate whatever you choose.

How much does the estimate cost?
The estimate is absolutely free and takes approximately 20 minutes of your time.

How long does it generally take to make the repairs?
Each accident is unique. That’s why we use state of the art systems to estimate the damage done to your car. We provide an accurate cost breakdown and timeline for the repairs to be completed. However, additional work may be needed if the repair process reveals any hidden damage. This rarely happens, but if it does, our Customer Service Specialist will immediately notify you and your insurance company.

Would someone be available to drive me home or to work once I drop off my car at your shop?
We will be glad to take you.

When will you start the repairs?
The repair process begins as soon as you leave your car with us. After insurance company approval, parts will be ordered. Procurement times for parts vary depending on the year, make and model of each vehicle, but generally take no more than 7 working days.

Can you take care of my rental car reservation?
Absolutely. Our excellent relationship with Enterprise Rent-A-Car makes on-site reservations a snap.

Is it necessary to get three estimates?
No. In most cases, it is completely your choice which auto body shop does the repairs on your vehicle. It’s a common misconception that you must get several estimates or choose a repair facility from your insurance company’s list. Legally, this protects you as a consumer, allowing you to get the best quality repair work done . . . not just the cheapest.

What if my insurance company denies approval of the estimate?
Our outstanding relationship with nearly all insurance companies in the state and nationally allows us make certain that all necessary repairs are approved before work begins.

Will my car be in as good condition as it was before the accident?
Yes. We pledge to return your vehicle to you as it was in its pre-accident condition. All aspects of the repair are done to factory tolerances by the highest trained technicians, using cutting edge equipment and technology. Keep in mind, the repair work will be like new, but the rest of the vehicle will be in the same condition before the accident occurred.

Do you guarantee the repair work?
Our guarantee from Davis is that you will be satisfied. We do extensive post-repair follow-up to ensure that you will be completely satisfied. To be certain of our promise to you, we offer a full warranty stating that if anything goes wrong with the repairs we have performed, we will re-do those repairs as long as you own vehicle.

A Brighter Tomorrow For YOUR Car or Truck is Just a Phone Call Away. Call Us at 805-239-8752 (Paso Robles) or 805-466-2446 (Atascadero) to Schedule Your FREE, No-Obligation Consultation Today!